Reference

Legal Terms For Your aksi99 Account

aksi99 puts account rules, data rights and access conditions beside the account path, so you can check the Legal position before using DANA, OVO, GoPay or QRIS.

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aksi99 Legal Terms For Your aksi99 Account
CONTACT ROUTES

Ask About Legal And Account Access

A clear contact route helps when you need a policy answer rather than a game or wallet status update. We separate account-access questions from transaction questions, so include the phone number linked to your account and the relevant payment reference when you contact us. Our support path is available from the account area, and you can ask for a copy of the applicable terms, a data correction, or clarification about access where local law permits.

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Account policy request

Use the account support path to ask which Legal terms apply to your registration, phone verification or access status. Include your account phone number so we can locate the correct record without asking you to send a password.

Wallet record query

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, send the payment reference and date through support. We use those details to check the account record while keeping your wallet PIN and password private.

Data change request

Ask us to correct an account detail or explain how a record is used through the same support route. We may verify ownership with your registered phone before making a change or disclosing account-specific details.

DATA HANDLING

How We Apply These Legal Rules

Legal protection is practical when you can see how records move through an account. We use submitted details for account administration, phone verification, payment matching and support replies, not as a reason…

Account data

We handle the details you submit during account creation and phone verification so we can connect your account with its access record. Keep your registered phone current; ownership checks may be needed before we change personal details.

Payment references

A DANA, OVO, GoPay or QRIS reference can be used to match a transaction status with the correct account. Bank transfer and virtual account records serve the same checking purpose; we do not need your wallet PIN for that match.

Cookies on devices

Cookies may keep a session, language choice or account path working between pages. You can manage cookies in your browser settings, although changing them may affect sign-in steps or require you to verify the account again.

Account security

We use phone verification and account checks to reduce unauthorised access. Do not share your password, one-time code or wallet PIN with anyone claiming to represent us; support can help without asking for those secrets.

Record retention

We retain account, support and payment references for the period needed for administration, security checks and applicable legal duties. A retention question can be sent through support with the account phone number and record type.

Change requests

You can ask us to correct inaccurate details, explain a data use or assess a deletion request. We review the request against account security and legal duties, then reply through the contact path connected to your account.

Answers Before You Open An Account

These Legal answers address the questions we expect from an Indonesian account holder before registration. They cover access, data, payments and contact steps without replacing the current terms shown in the account path. If your situation is specific, send the relevant reference through support and we can check the applicable record.

The aksi99 Legal page covers account conditions, phone verification, data handling, cookies, payment references, security and contact rights. It also explains that access depends on local law. Read the current terms in the account path before continuing with registration or wallet activity.

Access depends on local law and is available only where local law permits. Your location, account details and verification status may affect access. If the account path does not accept your details, contact support rather than trying to bypass a regional or account check.

Phone verification connects the account to a contact detail that you control and helps us handle access requests safely. We may use it before changing account data or discussing payment records. Never send your password, one-time code or wallet PIN to support.

DANA and QRIS references may be stored with the account record to match a payment status, investigate a discrepancy or answer a support request. The reference is not your wallet PIN. You can ask support which transaction record is being checked and why.

Yes. Send a data change request through the account support path and identify the detail that needs correction. We may verify ownership through your registered phone before updating it. We assess each request against account security and applicable legal duties.

We retain account, payment and support records for the period needed for administration, security checks and applicable legal duties. The period can depend on the record type. Ask support about a particular record, using its date or payment reference where available.

Use the support route shown inside your account area and include your registered phone number plus the policy point you want clarified. For DANA, OVO, GoPay, QRIS or bank transfer matters, add the payment reference. We will assess access where local law permits.

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